Kindred

Privacy Policy

Effective 10 March 2026

In plain English

  • We collect only what we need to help you co-parent — messages, schedules, expenses, and children's details.
  • If you opt in to AI coaching, your message text is sent to Anthropic (Claude) for analysis. Anthropic does not train on your data.
  • We never sell your data to anyone.
  • You can access, correct, or delete your data at any time.
  • Your messages are encrypted in transit and protected by row-level security so only you and your co-parent can see them.

1. What we collect and why

Account data
Email address, phone number, and display name, used to create and secure your account.
Messages
Text and attachments exchanged between co-parents, used to facilitate communication and provide a record for potential legal proceedings.
Children's information
Names, ages, and parenting schedules, entered by you to coordinate care time.
Financial data
Shared expenses you record in the app to track co-parenting costs.
Device and usage analytics
Anonymous crash reports and usage patterns to improve app stability. We do not collect precise location data.

2. How AI works in the app

Kindred offers optional AI-powered communication coaching provided by Anthropic (Claude). When you enable this feature:

  • The text of your draft message is sent to Anthropic's API for tone analysis and coaching suggestions.
  • Anthropic does not use API data to train its models.
  • API inputs and outputs are retained by Anthropic for up to 30 days for trust and safety purposes, then automatically deleted.
  • You can disable AI coaching at any time in Settings > Communication Coaching.

3. Who we share data with

Anthropic
Message text for AI coaching (only when you opt in).
Supabase / AWS
Cloud infrastructure that hosts the database and authentication services.
Twilio
SMS delivery for relay messaging and verification codes.

We do not sell, rent, or trade your personal data to any third party.

4. How long we keep data

Account data
Retained while your account is active, plus 30 days after deletion to allow recovery.
Messages and records
Retained for as long as your account is active. Because co-parenting records may be relevant to legal proceedings, we retain messages even if one party requests deletion, unless both co-parents agree or a court order requires it.
AI processing
Anthropic retains API data for up to 30 days, then deletes it automatically.

5. Your rights

Access
Request a copy of the data we hold about you.
Correction
Ask us to correct inaccurate information.
Deletion
Request deletion of your account and personal data, subject to the message retention policy above.
Data portability
Export your records as PDF via Settings > Documentation.
Withdraw AI consent
Disable AI coaching at any time without affecting your use of the app.

To exercise these rights, email us at privacy@coparent.ing.

6. Children's privacy

Kindred is designed for adults aged 18 and over. We collect information about children (names, ages, schedules) from their parents — we do not collect data directly from children. The app is not directed at children under 13, and we comply with COPPA by not knowingly collecting personal information from minors.

7. Security

We protect your data with:

  • Encryption in transit (TLS) for all data between your device and our servers.
  • Row-level security (RLS) in the database, ensuring each user can only access their own data.
  • Supabase-managed infrastructure with regular security updates and backups.
  • Authentication via secure tokens with automatic refresh.

8. Australian Privacy Act

If you are an Australian resident, your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

9. International users

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the legal basis of consent (for AI coaching) and legitimate interest (for core app functionality). You have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

10. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you via an in-app notification or email before the changes take effect. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact us

For privacy inquiries or to exercise your data rights:

Email: privacy@coparent.ing